The organisation is staffed by a team of 2 staff: a full-time Service Manager responsible for delivering the organisation’s vision housed in its business plan,  supported by a part-time Administrator.  All counselling is delivered by self-employed, freelance practitioners who join our counsellor bank after meeting strict quality criteria. They work under a contract that specifies the service standards required and are accountable to the Service Manager who continuously monitors their work. To create a triangle of accountability and support these trustees don’t hold the Chair or Treasurer roles.  The senior team and board are also supported by a business plan consultant; a non-line management support person who meets jointly with both managers; an accountant; and a solicitor. All external roles are assigned to ensure that managers have access to professional expertise alongside the board.


Laura Brown

Laura joined AWC Counselling as its Service Manager in February 2018. She brings substantial experience of mental ill health and management...